Agency guide

Thank you for bringing the finest in science and education to our community.

To show our appreciation for agency efforts to streamline orders and ensure timely payments, we award commission for all subscription orders for Radiology, Radiology Legacy Collection, RadioGraphics, RadioGraphics Legacy Collection, Radiology: Artificial Intelligence, Radiology: Cardiothoracic Imaging and Radiology: Imaging Cancer. 

Commission is not offered for Read and Publish agreements. 

RSNA offers individual and institutional subscriptions. Institutional subscription pricing is based on institution type and size. To request a new or renewal quote, please contact license@rsna.org or one of our territory sales managers:

Barbara Walker
bwalker@rsna.org 
Manager: Journal Sales — U.S., Canada, Bangladesh, India, Indonesia, Malaysia, Nepal, Pakistan,  Philippines, Sri Lanka, and Thailand

Margarita Wind
mwind@rsna.org
Manager: Journal Sales for international territory not listed above

To streamline the quote process, please provide the following information in your request:

• Type of institution (e.g. academic, hospital, research institute, corporate, etc.)
• Name and full address of institution
• Site administrator name and contact information
• Institution website
• Total number of FTEs (full-time employees) and number of relevant FTEs/users
• Number of sites, if multiple
• Full name and address of each site and corresponding number of beds for hospitals
• IP ranges (required for online access)
• Titles requested
• Anticipated license or subscription start date
• Indicate if the quote is for a renewal or a new site license or subscription
• Account ID# (if the customer is a current subscriber)

RSNA institutional subscription terms of use (PDF)

RSNA licenses

RSNA licenses grant expanded user rights and are available to all subscribers. Academic consortia, hospital systems, research institutes, private practices, state or national libraries, government agencies, corporations and institutions with multiple physical locations are required to license RSNA content.

To request a new or renewal license quote, please provide the following required information to license@rsna.org:

• Type of institution (e.g. academic, hospital, research institute, corporate, etc.)
• Name and full address of institution
• Site administrator name and contact information
• Total number of FTEs (full-time employees) and number of relevant FTEs/users
• Number of sites, if multiple
• Full name and address of each site and corresponding number of beds for hospitals
• IP ranges (if available)
• Titles requested
• Anticipated license start date
• Indicate if the quote request is for a renewal or a new site license (please provide the account ID for all renewal quote requests)

Free online trials

RSNA offers a free online trial with usage statistics for all libraries. Complete and submit the online journals trial form to request 90 days of free, unlimited access to Radiology, Radiology Legacy Collection, RadioGraphics, RadioGraphics Legacy Collection, Radiology: Artificial Intelligence, Radiology: Cardiothoracic Imaging, and Radiology: Imaging Cancer for a customer.

Order fulfillment

To ensure that subscription orders are processed correctly and in a timely manner, all orders must include the following information:

• RSNA customer number (renewal orders)
• End user name and full address
• End user email (required for online access)
• Shipping address
• Publication title:
• Radiology
• Radiology Legacy Collection
• RadioGraphics
• RadioGraphics Legacy Collection
• Radiology: Artificial Intelligence
• Radiology: Cardiothoracic Imaging  
• Radiology: Imaging Cancer
• Radiology/RadioGraphics package
• Subspecialty journals package (Radiology: Artificial Intelligence, Radiology: Cardiothoracic Imaging, Radiology: Imaging Cancer)
• Five journal package
• Subscription start and end date
• Subscription type (individual, tier 1, tier 2, tier 3, tier 4, or license/multisite)
• Amount paid (clearly indicate payment amount of each order)

Orders may be sent to the following:

RSNA Subscriptions
820 Jorie Blvd.
Suite 200
Oak Brook, IL 60523

Any subscriptions orders that do not include all of the necessary information needed for processing will be returned.

If you have any additional questions, please feel free to call or email RSNA customer service:

U.S. and Canada: 877-776-2636
Outside of U.S. and Canada: 630-571-7873
customerservice@rsna.org

Please note: For security reasons, credit card payments should not be sent via email.

Journal packages

RSNA offers packages for all five journals, which provide customers with significant savings (as an alternative to separate title subscriptions). To ensure that a package discount is applied, orders must clearly specify which journal packages are being requested. Any orders received for journals separately will be processed at full price.

Payments

Payments may be made by check (in U.S. currency and drawn on a U.S. bank), credit card or wire transfer. All payments must be made in U.S. currency. RSNA does not charge sales tax; however, subscribers may be responsible for taxes as specified in their country of residence.

Wire payments

Wire payments for subscription orders may be sent using the following bank information. Please note that there is a $30 service fee for all wire transfer payments, which should be added to the amount being paid.

Bank Name: JP Morgan Chase
Address: 10 S. Dearborn St., Chicago, IL 60603
Account #: 4184254
ABA #: 071000013
Swift Code: CHASUS33

New order policy

All new subscription orders require subscriber names and addresses to ensure the correct placement of these institutions in RSNA’s pricing tiers.

To avoid delay in journal content access, please keep in mind that RSNA will not process orders if the subscriber name, mailing address, email address and IP address are missing from the order. We appreciate your help in serving our mutual clients.

Cancellation policy

Cancellation of RSNA journals is accepted within 90 days of the order. All refunds will be prorated to the date of cancellation notice.

Stay up to date on new developments by signing up for our agent newsletter and use our marketing materials help promote RSNA journals and products.

Agent newsletter

Stay informed about new developments by signing up for our agent newsletter. Our email newsletter is sent twice a year and contains journal announcements, information about new products and services, and other useful information.

Subscribe to the newsletter by contacting us at license@rsna.org.

Brochures

We are pleased to provide agents with marketing materials for our publications. Promotional print brochures of our publications are available free of charge and can be used at conferences and meetings with current and potential subscribers.

To request materials, please contact us at license@rsna.org and allow four to six weeks for processing and shipping. You can also access a digital version of the brochure.

At-a-Glance flyers

To help promote our journal publications, we offer flyers that include a variety of information, such as:

• Journal ISSN numbers
• Content dates available
• Database indexing information
• Impact factors

Access our At-a-Glance flyers below:

• Radiology
• RadioGraphics 
• Radiology: Artificial Intelligence
• Radiology: Cardiothoracic Imaging
• Radiology: Imaging Cancer